SHIPPING AND RETURNS

Everything You Need to Know

Annapoorna Nursery ("we" and "us") is the operator of (https://www.annapoornaplants.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3. Returns

No returns or refund for plants purchased. Only refund/partial refund in case of wrong products shipped.

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are usually in transit for 2 - 7 days

4.2 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.3 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

5. Customer service

For all customer service enquiries, please email us at prasadks100@gmail.com,

+91 9008250922,+91 9845718622